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Privacy Policy

Jilla Limited takes privacy very seriously. Please review our Privacy Policy below. Your Statutory Rights are not affected. This Privacy Policy applies only to actions of Jilla LTD and its users on this website- www.jillaactive.com. It does not extend to any websites which can be accessed from this website such as links provided to social media websites. We recognise the importance of protecting information collected, all personal data is stored securely in accordance with principles of the Data Protection Act 1998. We collect information to process your order and provide the best possible customer service.
We ask you to supply the following information:

Name
Address
Email address
Phone number

The above information is required in order to provide the best possible service and experience when using our website. Information may be used for the following reasons:

- To send the item you have bought
- To update you on the details of your order
- To provide the best possible customer service
- To make it easier next time visit
- Jilla marketing emails that may be of interest. Upon request we will remove you from our email marketing list either by emailing customercare@jillaactive.com or unsubscribing on email.

We will not pass any of your personal information onto any third parties unless necessary to complete the fulfilment of you order, such as the courier company used to delivery the goods to you. We do not sell customer information to any company or third party.


Security
We will never collect sensitive information without explicit consent. The information held will be accurate and up to date. If you would like to check the information held please email us and any inaccuracies will immediately be corrected. Data security is of great importance to Jilla Ltd, protecting your information is suitable physical, electronic and managerial procedures to safeguard and secure information collected via this Website. If password access is required for certain parts of the website, you are responsible for keeping passwords confidential. We endeavour to protect your personal information. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your information transmitted to the website.

Cookies
Jilla Ltd uses Cookies to assess how you use our website and also for us to evaluate how we can improve the website for a better customer experience. Jilla Ltd has carefully chosen these Cookies and has taken steps to ensure privacy is protected and respected. All Cookies used by this website are used in accordance with current UK and EU Cookie Law. A Cookie is a small file of letters and numbers that we place on your computer. Cookies will recognise that you have visited our website before and remember your preferences. By using our our website, you are giving consent to the placing of Cookies and Jilla Ltd can provide a better experience and service. You may, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended.
This website may place the following Cookies on your computer:

Type of Cookie- Purpose

Strictly necessary cookies:
These are cookies are required for the operation of our website. They include, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies:
They allow recognition, count the number of visitors and see visitors movement on website when in use. This helps improve our website by ensuring users are finding information easily.

Functionality cookies:
These are used for recognition when you return to our website. This enables personalisation of content for greeting you and remembering your preferences (example, choice of language or region).

Targeting cookies:
These cookies record visits to our website, pages visited and links followed. We use this information to make our website and the advertising displayed on it relevant to your interests. We may also share this information with third parties for this purpose. You can choose to enable or disable Cookies in your browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your browser. You can choose to delete Cookies any time; you may lose any information which enables access to the website quickly and efficiently including, but not limited to, personalisation settings. It is recommended that you ensure your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if unsure about adjusting privacy settings.

General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. In the unlikely event that Jilla Ltd sell business assets, information provided may be disclosed to the purchaser providing they agree to this Privacy Policy. If any court or competent authority finds any provision in this privacy policy to be invalid, illegal or unenforceable, provision will, to the extent required, be deemed deleted, validity and enforceability of other provisions of the privacy policy will not be affected.
This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.
Jilla Ltd reserves right to change this privacy policy as necessary or as may be required by law. Any changes will immediately be posted on the website and you are deemed to have accepted terms of the privacy policy with first use of the website following alterations.
You may contact Jilla Ltd by email at info@jillaactive.com.